Orders purchased for delivery within New Zealand over a value of $150 NZD will be shipped free of charge. Orders with a value of less than $150 NZD will incur a charge. Our courier does not deliver to PO Box or Private Bag addresses. In the case you have provided an address with issues, we will contact you.
The Click & Collect option is available for products which are physically in stock at each location. The availability of each individual product is visible beneath the products description. If there are no locations visible, the item is not available for Click & Collect.
Click & Collect location can be chosen at checkout
Items selected for Click & Collect may be collected in stores within the following time slots:
All items are packaged as carefully and as well as possible. However please check the item(s) upon receipt by the courier and advise us immediately by email or phone call if there is a problem. Creative & Brave will take great care in applying protective packaging for the safe transit of your purchase. From time to time due to rough handling this may not be enough to prevent damage. Please follow the steps below carefully.
All products are purchased by the buyer on the basis of the price and description shown on this site. It is therefore important that at the time of purchase you are happy with the product(s) chosen. Please read the descriptions and titles carefully.If on receipt of those goods you wish to change your mind, contact us immediately to get agreement on a right to exchange. The product must not have been used and the original packaging must be undamaged.
All return courier costs will be your responsibility and when checked by us on its return, we will complete the exchange transaction.